Effective Date: Sep 1, 2025
Privacy Policy
At Ascend AI, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or engage with our services.
Please take the time to read this policy carefully.
Information We Collect:
We may collect the following types of information:
Personal Information: This includes data that can identify you, such as your name, email address, phone number, and any other information you voluntarily provide when contacting us or using our services.
Non-Personal Information: We collect technical data, your business performance metrics and relevant insights that you share with us if you choose to engage in one of our services. This only helps us to know exactly what solutions we can deploy to serve your best interests.
How We Use Your Information:
We use the collected information for the following purposes:
Service Delivery: To provide you with the right services and fulfill your requests.
Communication: To respond to your inquiries and provide updates on your projects or inquiries.
Marketing: With your consent, we may send you promotional services, limited-time offers, updates, and/or industry insights.
Analytics: To analyze user behavior on our website and improve user experience and service quality.
Data Sharing:
We may share your information with:
Our team members involved in your projects should we work together or to the right team member if you asked for specific responses to certain questions.
Third-party service providers who help us deliver our services.
Legal or government authorities when required by law.
Data Security:
We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
No Cookies Policy:
We intentionally built our site on Framer for many reasons.
We use Framer’s built-in analytics to understand general website usage.
This analytics service:
Collects anonymized data only.
Does not use cookies or any other persistent tracking mechanisms.
Hashes user IP addresses and user agents to prevent identification of individuals.
Collects data only for a short period and does not share it with third parties.
No personal data is stored on your device or tracked across sessions.
This allows us to improve our website experience while respecting your privacy and complying with GDPR policies without requiring cookie consent.
Third-Party Links:
Our website may contain links to third-party websites we may use to deliver better and reliable service. We are not responsible for their privacy practices. Please review their privacy policies.
Your Choices:
You have the right to access, correct, or delete your personal information. You can also opt out of marketing communications.
To exercise these rights, please contact us at queries@ascend-ai.io
Children's Privacy:
Our services are not intended for individuals under the age of 13. We do not knowingly collect information from children.
Updates to This Policy:
We may update this policy from time to time. Any changes will be posted on our website, along with the updated effective date. Also, we will send you an email with these updates.
Contact Us:
If you have questions or concerns about this Privacy Policy, please contact us at
queries@ascend-ai.io